Conditions générales d’utilisation et de vente relatives aux services de Gencovery

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The use of our Platform and Services is only possible under the condition that you accept these terms and conditions. For any questions you can contact us by sending us an email to the following address: contact@gencovery.com

These General Terms and Conditions of Use and Sale, in their version dated January 8, 2024 (hereinafter referred to as “CGU/CGV”), are a contract that is formed between:

” We ”, GENCOVERY, a simplified joint stock company, located 23 rue crepet, 69007 Lyon, registered with the Lyon Trade and Companies Register under number 882 921 570, and

” You ”, any natural or legal person who is a customer of our Services, defined below, in any capacity whatsoever, under the laws of the country of residence, having the right or having received authorization to contract with us.

The purpose of our CGU/CGV is to set out the terms and conditions under which you can use our Services.

If you would like to access other services we provide that are not described below, please let us know. Depending on the services you require, we will provide you with the general conditions specific to these other services prior to their use. These will be added to these CGU/CGV and will prevail in the event of a conflict with respect to these other services.

In these CGU/CGV, when we use a word with its first letter capitalized, it means that this word will have the meaning given to it below. If the word is used with a lowercase first letter, then it will be used in the usual common sense.

Definitions‍
1. Administrator : refers to the person appointed by the Customer from among its Users in charge of managing rights and access to the Software and having the rights allowing him to access administrative functions. ‍
2. Customer : refers to a natural or legal person who has concluded a Contract with Gencovery in order to access the Services and use of the Software.‍
3. Content (s) : refers to all the elements that make up our Services, which are made available to you, delivered, delivered, communicated, provided or displayed as part of, or for the purposes of providing our Services. In particular, they include all texts, images, drawings, graphics, graphics, graphics, photographs, photographs, photographs, photographs, photographs, sounds, sounds, music, videos, multimedia works, multimedia works, files, databases, software, algorithms and more generally all content, elements or information that may be protected by material or intellectual property rights. ‍
4. contract : refers to these CGU/CGV, the quote accepted by the customer if an estimate has been sent to him by Gencovery, and any appendices.‍
5. Documentation : refers to the description of the functionalities and the instructions for use of the Software. It is provided in electronic form in English. Documentation may potentially be provided in other languages. To find out which languages are available please contact us via the following email address: contact@gencovery.com. All other documentation is excluded from the scope of the Contract, including commercial documentation and training materials.‍
6. Dysfunction : refers to any difficulty in accessing the Platform identified by Gencovery.‍
7. Software : refers to all the functionalities of one or more standard programs as well as all of its Contents allowing access to our Services, regardless of its format, size, extension or the hardware, platform or operating system on which it runs. Within the framework of the CGU/CGV, the Software corresponds to:
  1. to the standard version distributed by Gencovery at the time the quotation was signed, excluding customizations or other specific developments — which should be the subject of the establishment of a specific contract between Gencovery and the Customer;
  2. to its subsequent updates, if applicable.‍
8. Nucleus (of the Software): refers to the central part of the Software source code that provides basic functionalities, fundamental data structures, or global management mechanisms, for the operation of the Software.‍
9. Platform : refers to all hardware, algorithms, software, software, operating system, operating system, database and environment provided by Gencovery on which the Software will be used, accessible via the internet. The Platform, called “Constellab”, is accessible at https://gencovery.com, https://constellab.space, https://constellab.community and the sub-domains of this address. It is composed natively of environments for the management of the Customer's collaborative projects and the analysis of its data, of structured databases that are made available to the Customer, of an exchange platform that allows the Customer to access the Documentation and to share its contributions with the community.‍
10. Brick : refers in a non-limitative manner to a module, a library, a library, an application, or a business software service developed for business use in the Platform. The Brick can be developed by Gencovery (for its own use or for the Customer) or by the Customer.‍
11. Services : refers to the services covered by these CGU/CGV, that is to say, the accesses to the Platform and the services delivered by Gencovery under the Contract.‍
12. User : refers to a natural person attached to the Customer, having access to the Software.
13. Creator : refers to any natural or legal person who designs, develops or makes available content or modules on the Constellab platform.

Acceptance of the CGU/CGV
1. Any use of our Services is subject to the unreserved acceptance of the rules defined in these CGU/CGV. Acceptance of the CGU/CGV is concretely materialized by ticking a box provided for this purpose or by clicking on a button accepting the CGU/CGV. If you do not agree to any of these rules, then you have no right to use our Services and should therefore not use them.
2. For the proper management of our Services (in particular for the addition and removal of functionalities), we can modify the CGU/CGV at any time. Each new version immediately replaces the previous version. Each new version of our CGU/CGV will be posted on our website at the following address: https://gencovery.com (section CGU/CGV). You will be informed of the update of the CGU/CGV via our usual communication channels.
3. You will also be able to access any new version of the CGU/CGV from https://gencovery.com (section CGU/CGV).
4. You are therefore invited to refer to the CGU/CGV applicable at the time of your use of the Services. If you do not accept the new version of the T&CGV, you then no longer have the right to use our Services and these CGUV/CGV will therefore be terminated, and you must therefore stop using our Services.

Access and availability of our Services
1. We provide the possibility of accessing the functionalities of our Services if you also already have access to the Internet. We do not provide internet access and the costs of this access (subscription, terminal, etc.) are at your expense and under your responsibility.
2. We provide access to support consisting of customer service and access to Platform Documentation. Customer service is available at clientsuccess@gencovery.com and at the number indicated in the “Customer Service” section of the website, between 9 am and 6 pm (metropolitan time) from Monday to Friday.
3. In the event of a malfunction or a request for advice from the Customer, the Customer may contact customer service who will take care of his request. A ticket will be opened upon receipt of the request and will be closed in the following cases:
  1. a satisfactory response is given to the Customer and is validated by the Customer by returning an email or any other support made available by us;
  2. the Customer does not appear within seven (7) days after being notified of a response.
4. In all cases, a notification of the closure of the ticket will be sent to the Customer.
5. In some cases, we may be able to provide the Customer with other supports such as Documentation, tutorials, automatic ticket management platform, collaboration platform for mutual user support, etc.
6. We make our best efforts so that you can access our Services without interruption and in the best possible conditions. However, we do not guarantee you continuous and uninterrupted access to the Services. You thus expressly agree that for any reason and in particular any maintenance or administration operation, we may suspend access to all or part of the Services and/or to certain functionalities.
7. We are also free to temporarily or permanently end our Services, in which case we will inform you as soon as possible. You do not have any automatic or absolute right to access our Services or to maintain access. Any temporary or permanent cessation of access to our Services, regardless of the reason, does not give rise to any compensation or compensation. In the case of paid access to the Services, your obligation to pay will automatically cease on the date of final cessation of the Services or the final termination of your access to the Service.
8. In addition, if you do not comply with these CGU/CGV, we reserve the right to suspend, limit or permanently end your access to the Services, and may, if necessary, expose you to legal proceedings.

Creation, management and deletion of a Customer account
1. Generalities
  1. To access the Services, it is necessary to create a customer account, which is a dedicated area in our Services that you can access to manage information about you. This customer account remains our property, you only have a limited right of access to the information and data contained in this customer account to allow your use of our Services.
  2. You do not automatically have the right to create a personal account. We reserve the right to refuse your registration or to terminate it punctually or permanently for any legitimate reason, in particular non-compliance with these CGU/CGV.
  3. To create a customer account, you must:
    1. Be a natural person of legal age (according to the laws of your country of residence) or legal person;
    2. Have your full legal capacity to contract with us;
    3. Respect the principles set out in the “Rules of Good Conduct” section below;
    4. Create only one customer account, which is strictly personal and unique. Except for our administrative rights, it can only be created, managed, and deleted by yourself, and can only contain information about you. You are the only one authorized to access it and should never communicate your identifiers to a third party. You are responsible for ensuring the confidentiality of your identifiers;
    5. You formally undertake to provide the information necessary to create your customer account honestly and truthfully and to keep the information up to date in the event of changes. You also agree to have the right to communicate this information to us and not to infringe any third party rights, in particular the right to privacy and intellectual property rights (in particular you agree to respect the provisions of Section 6 below).
  4. We are in no way responsible for the quality, accuracy, nature, or content of the information you provide to us.
  5. The number of Authorized Users corresponds to the number of subscribers defined in the order form or invoice. Each User is associated with a customer account (which may be the company). Each User has their own login (code and password).
  6. User access management is done through the Administrator:
    1. Creation of Users and associated logins (within the limit of the number of users defined in the Contract);
    2. Deleting or modifying a login;
    3. Management of security rules and access rights for each User.
  7. The Administrator can delegate the management of their accesses to one or more Users. The assignment of one or more Administrators to a customer account is done by Gencovery. The assignment of a User to a company is made by Gencovery or by the Customer himself (via an Administrator who must be an authorized representative of the company).
2. Creation
  1. The creation of a customer account requires the following authentic information about you:
    1. For individuals: name, first name, valid professional email address, valid professional email address, function, mobile phone number, gender, date of birth, image (photo).
    2. For legal persons: name, legal form, place of head office, place of head office, SIRET number, name and quality of the representative, contact email address, administrator email, logo.
  2. We reserve the right, in particular when creating your customer account (in particular by sending an SMS or a confirmation email) but also subsequently, to ask you to confirm this information in order to ensure the best possible level of confidence of each customer in the Service.
3. Management
  1. Managing your customer account requires that you cannot change the following information: name/denomination, first name, email address. If you need to change these elements, you can contact us at clientsuccess@gencovery.com.
4. Suppression
  1. Your customer account will be automatically deleted if you do not use the Services for a continuous period of five (5) years. However, Gencovery reserves the right to keep certain data in order to comply with laws and regulations relating to commercial archiving.
  2. You can delete your customer account by sending a request to this end at clientsuccess@gencovery.com or through our Website in the “My Account” section. This action is irreversible. Gencovery nevertheless reserves the right to keep certain data in order to comply with laws and regulations relating to commercial archiving.

Use of the Platform and description of the Services
1. Subject to prior acceptance and compliance with the CGU/CGV, we grant you a simple and personal license for limited, non-exclusive, non-transferable and revocable use at any time on the Platform. This license is for the sole purpose of allowing you to use the Services we provide.
2. It is the sole responsibility of the Customer to use its internal skills or to third parties of its choice to define its needs.
3. You expressly agree not to directly or indirectly make any use of the Platform that could compromise the operation, security, or access to the Services by yourself or by other customers.
4. You expressly agree not to make any use, directly or indirectly, of any confidential information belonging to or controlled by Gencovery that you may come to know in connection with the Services.
5. You may only use the Platform in accordance with these CGU/CGV, any other use is strictly prohibited. In particular, you do not have the right to perform the following actions on the Platform or its Contents, whether by yourself or through any third party and for any reason whatsoever:
  1. access or attempt to access the source code, make any modification or alteration of the Content, the Software or the Platform in particular by reverse engineering, decompilation, disassembly or others (You acknowledge that the source code is confidential information belonging to Gencovery);
  2. resell, exploit or make available to any third party, free of charge or for any consideration, any element of the Content or the Platform;
  3. use any element of the Content or the Platform for the development of any derivative work or product or service related to the Content or the Platform, including computer programs, websites and mobile applications;
  4. design, develop, finance or participate in any way in the development of tools whose purpose or functionality is to alter the Platform or the Contents or use them in a way that does not comply with the CGU/CGV.
6. Any use or act contrary to the above constitutes a violation of these T&CGV and justifies the limitation, suspension or permanent cessation of your access to the Services and may, if necessary, expose you to legal proceedings.
7. The Platform allows Users to manage and share their projects and data analysis reports (within their company or working groups). Users are responsible for sharing their workspaces and it is up to the Customer to train its Users in good usage practices. We will offer webinars (free) and training courses (paid) to Users of the Platform in order to make them aware of the good uses of the tool.
8. Access to the Platform's digital laboratory requires a specific subscription and can only be done via a centralized collaborative space.
9. Access to a digital laboratory is authorized by a digital laboratory administrator. It is possible to assign, in a non-limitative way, several Users to a digital laboratory. In order to ensure the security and proper functioning of a digital laboratory, it is recommended to limit access to it only to Users who need it.
10. A digital laboratory is composed of Bricks that the User can decide to activate or not. The User may add (or delete as far as possible) new Bricks according to the specialization of his digital laboratory and this, without limitation, as long as his server allows it and as long as these Bricks are compatible with each other. These Bricks can be modules provided by ourselves or from other people (e.g. collaborators, personal bricks, open innovation). We do not guarantee the reliability of software components from external sources, nor can we guarantee that the use of these components from external sources does not infringe the intellectual property rights of third parties. We can run vulnerability tests on all of the Customer's software components in order to verify the security of the external components. These tests are done as a preventive measure and will not guarantee that these external bricks are absolutely safe.
11. The digital laboratory is at least composed of two isolated environments:
  1. a development environment designed to develop, test Software Bricks and analyze data,
  2. a production environment intended only to analyze production data (generally Customer project data).
12. We guarantee the backup and reproduction of data from the production environment.
13. We do not guarantee the preservation and reproduction of data from the development environment. The User therefore accepts, as of now, that all data and information recorded in the development environment may be deleted for reasons of maintenance of the Platform, or lost as a result of poor handling.
14. Any use of additional modules or software within or outside the Platform will require the subscription of a specific subscription by the Customer and/or the User.

Statistical data and personal data
1. Customers' personal data is collected via the online registration form. Some browsing data may be collected via cookies. The data collected is not shared with third parties and is only collected for the proper use of the Platform.
2. We process your personal data in accordance with our privacy policy. It is available at the following address: rgpd@gencovery.com.

Intellectual property of the Platform, Software and Contents
1. The Platform and the Contents are our exclusive property, and are protected by the laws of the French Republic, European and international on copyright (or copyright) and more generally on intellectual property (trademarks, designs and models, patents, patents, databases, software and all other similar rights).
2. Any use, whatever it may be, outside of what is expressly authorized by these CGU/CGV is strictly prohibited. In particular, any representation, reproduction, copy, adaptation, adaptation, adaptation, modification, modification, modification, exploitation, operation, sale, rental, total or partial of the Platform, the Software and our Contents is prohibited. Any use or act constituting a violation of these CGU/CGV may justify the limitation, suspension or permanent cessation of your access to the Services and may, if necessary, expose you to legal proceedings.
3. You are prohibited from claiming any material or intellectual property right on the Platform and the Software and on our Content. In particular, you are prohibited from registering trademarks, logos or other trademarks or from registering copyright on these elements or on any identical or similar element.
4. In addition, you acknowledge that other Customers are likely to provide the Platform with incoming data resulting in the delivery of data similar or identical to that which will be provided to you through the use of the Platform. As such, you waive the right to oppose the provision of Services by GENCOVERY for the benefit of said Customers, or to the use of the data generated on this occasion, by these other Customers and/or GENCOVERY.

Intellectual property
1. Gencovery does not claim ownership of the data resulting from the use of the Platform and/or the Software by the User. This data, insofar as it was generated by you prior to using the Services or independently of them, and without our participation, will remain your property.
2. The results generated using data that you own will remain your property. In addition, you acknowledge that you are the legitimate owner of the data you use in the Platform and that you therefore have the rights and authorizations allowing you to use them in the Platform. As such, you agree to indemnify us for the harmful consequences resulting from any action by third parties against him resulting from the use by any User of this data in the Platform.
3. However, you acknowledge that indicators of use of the Platform may be used by us to improve the Platform and the Services. More precisely, these indicators are for example: the frequency of use of digital laboratories, the number of experiments performed, the execution times of the experiments, the number of authentications to digital laboratories, etc.

Open source and open innovation policy statement
1. Gencovery, as part of its commitment to open innovation, promotes the sharing and reuse of software solutions, knowledge and expertise. This approach aims to improve the delivery of services that benefit society, better transparency, while reducing the costs associated with innovation.
2. Software Core License : The Software Core is distributed under the open source GNU General Public License version 3.0 (or later). This choice of the GPL 3.0 license ensures the sustainability of the ability to reuse Bricks and data. It also guarantees the freedom to share and modify free software for individual projects and businesses.
3. License for Bricks developed by Gencovery : Unless otherwise expressly stated, the Bricks developed by Gencovery are also distributed under an open source license. You are therefore authorized to use them freely, whether within the Platform or outside it, in accordance with the terms and conditions of the licenses provided.
4. License for Bricks developed by, or for, the Customer : The licenses of the Bricks developed by, or for, the Customer are determined by the Customer. The Customer undertakes to expressly display the licenses chosen in order to prevent any incorrect use of its Bricks.
Creators: use of the marketplace
1. This section specifies the conditions for the valorization and marketing of digital tools developed or co-developed by Content Creators via the Constellab platform marketplace. These tools can be distributed under open source licenses or under proprietary licenses.
2. When a tool is developed solely by the Creator, without the involvement of Gencovery, the creator retains all intellectual property rights.
3. Gencovery ensures the publication and distribution of the tool on the marketplace in return for a commission of X% on each sale.
4. The balance, i.e. 100% - X%, is paid to the Creator
5. When a tool is developed by several Creator contributors, the balance is distributed in proportion to their contributions.‍‍
6. Gencovery undertakes to pay the creator his share of the income monthly, no later than the 30th of the month following the end of each calendar month.
Contract services — Obligation of means
1. Gencovery can offer custom services, which may include, without limitation, the development of new Software Bricks, the integration of specific modules or the analysis of data provided by the Customer.
2. These services are provided according to the needs expressed by the Customer and validated in a quotation or a separate contractual document. Gencovery is committed to mobilizing all reasonable human, technical and organizational resources to perform the services according to the rules of the art.
3. The Customer expressly acknowledges that Gencovery is bound by an obligation of means, and not of results. Consequently, Gencovery does not guarantee either the achievement of a precise result or the obtaining of specific conclusions at the end of a service, in particular with regard to the performance, scientific value or the reusability of the deliverables produced.
4. The Customer remains solely responsible for the interpretation and use of the results obtained from the services, in particular when they are analysis results or Bricks intended for use in a regulated or critical environment.
Penalties
1. We reserve the right at any time in case of violation of any of the rules stipulated in these T&C/GV to:
  1. terminate, immediately and without notice, these CGU/CGV; and/or
  2. restrict, limit, prevent, delete, delete, modify or moderate any information, concerning you or from your customer account; and/or
  3. restrict, temporarily or partially suspend your access to the Services; and/or
  4. put a permanent, total end to your access to the Services, to your customer account; and/or
  5. take any reporting measures or administrative or judicial proceedings against you.
2. We reserve the right to communicate to any competent authority in the context of an amicable or judicial procedure any information concerning you in our possession.
General conditions of sale
1. Right of withdrawal
  1. The Customer has a withdrawal period of fourteen (14) calendar days. To exercise his right of withdrawal, the Customer must send an email to the following address within this period: contact@gencovery.com.
2. Availability and prices
  1. The Services available for purchase, their price and their characteristics are indicated on our website and on the Platform or through a personalized quote. We reserve the right to change these items at any time. Only the rates, conditions and characteristics indicated at the time of the order will apply. If non-instant payment methods are used, the applicable rate is that in force at the time of the actual order.
  2. The prices are indicated in euros excluding taxes and do not include the costs associated with a particular payment method.
  3. The prices concern only the Services and in no case the costs of subscription and/or communication and/or the purchase and/or maintenance of the equipment necessary for their use, which remain your sole responsibility.
  4. The total value of the order including all applicable taxes is indicated prior to payment.
  5. The validation of the transaction is confirmed only after full payment of the price.
3. Payment
  1. The available payment methods are indicated on the website or on the payment medium. They are subject to change, in particular due to practices and rules applicable in certain countries. We are in no way responsible for the unavailability of a payment method in your country of residence.
  2. Our Services may incorporate payment options through third party payment services. If you use third party payment services (payment or online payment intermediaries, such as Lydia, PayPal® or e-payment card services) you are required to check the terms of use and prices of such service. We are not responsible for these third party services. Likewise, the costs associated with these services remain your sole responsibility.
  3. In any event, you guarantee that you have all the rights or permissions necessary to place an order.
  4. We are in no way responsible for the fraudulent use of your payment methods or your customer account.
  5. Unless otherwise specified by the customer, subscriptions are renewed by tacit renewal in order not to interrupt the current Services.
4. Purchase modalities
  1. All orders must be placed via our website or via Gencovery's sales department.
5. Refund and cancellation
  1. We do not offer refunds. Once validated, the order is definitively formed.
  2. In the case of purchasing a subscription, you can end it at any time with effect from the last day of the current month, or if the subscription is paid annually, at the end of the subscription period. To cancel the subscription, the Customer must (i) request the cancellation from customer service or (ii) by requesting the cancellation in the dedicated area on our site.
  3. In the event of a breach by the Customer of an essential obligation provided for in the Contract, a notification will be sent to the Customer at the email address provided during the subscription. It is the Customer's responsibility to ensure that any notification received at this address is received and processed. The Customer will have a period of seven (7) days to make the necessary corrections/repairs. Otherwise, termination for fault takes effect on the date of first presentation of its notification, and it results in the immediate suspension of all access by the Customer to the Services. The termination or termination, for any reason whatsoever, of this Agreement does not result in the reimbursement of amounts collected by Gencovery. In the event of a serious or repeated breach, Gencovery reserves the right to immediately permanently terminate access to the Services by the Customer.
Responsibility and guarantees
1. Use of the Services is under your responsibility and at your own risk. You therefore agree that we do not provide, within the limits of the law, any guarantee as to the absence of errors, bugs or as to compliance with any expectations you have regarding our Services.
2. We provide the Services “as is” without any express or implied warranties of any kind. In particular, you are solely responsible for ensuring that the use of our Services is not contrary to any law or regulation in force in your country of residence.
3. We are not responsible for any technical issues that are not directly related to the Services.
4. You remain fully responsible for any obligation or formality of any kind that would be useful or necessary for the use of the Services (purchase of terminals, collection and transmission of the necessary data, possession and maintenance of your professional title, taxes, payment of amounts of any kind to third parties such as Internet access providers, etc.).
5. In any event, and subject to the above, in the event that our liability is incurred as a result of your complaint, you explicitly agree that the cumulative amount of our liability, all causes combined, cannot be greater than the assessment of your direct and proven damage.
Communication and customer references
1. The Customer expressly authorizes Gencovery to mention the existence of the partnership for institutional, commercial or promotional communication purposes.
2. This authorization includes the possibility for Gencovery to:
  1. to include the name, logo and, where appropriate, a general description of the project or services provided in its communication materials (presentations, website, social networks, commercial brochures, tenders, tenders, activity reports, etc.);
  2. to publicly cite the Customer as a reference in the context of its prospecting, valuation or fundraising actions.
3. Gencovery undertakes not to disclose confidential or strategic information relating to the Customer without its prior written consent.
4. The Customer may at any time oppose a specific communication by sending a reasoned written request to the following address: clientsuccess@gencovery.com.Gencovery then undertakes to withdraw or modify the communication concerned within a reasonable period of time.
Various provisions
1. It is possible that some Services require special conditions that will be added to these CGU/CGV. In the event of a conflict, contradiction or incompatibility between the CGU/CGV and certain particular clauses, the latter will prevail over the CGU/CGV.
2. We reserve the right, in the event of a violation by you of these T&CGV, not to take immediate action or sanction. However, you will always be considered to be in violation of these T&CGV and we will retain the full possibility of taking any subsequent measures to remedy these violations.
3. In the event that one or more of the conditions of these CGU/CGV are totally or partially inapplicable (s), the other conditions remain valid and enforceable.
4. The Contract does not cover the specific services we offer, such as personalized advice or support services.
5. If it appears that certain provisions of these GTC/CGU are void, inapplicable or contrary to the law in whole or in part, or cannot be applied for any reason whatsoever, the other provisions of these GC/CGU will remain unchanged. We will work with you to find a clause to replace the void clause.
Litigation and competent jurisdiction
1. We take the greatest care to ensure you have the best possible experience. However, if you were not satisfied with your use of the Services or with a purchase made in accordance with the T&Cs, you can contact us at the following address: clientsuccess@gencovery.com. We will do our best to bring you satisfaction.
2. In addition, before any legal action or recourse to a third party, you undertake to attempt to find an amicable solution with us directly. We are committed to responding as soon as possible and making our best efforts to find an acceptable solution that protects our interests and yours.
3. Any legal action related to these CGU/CGV will be subject to French law and to the competent courts, in France to the exclusion of any conflict of law rule. In the event that the law of your country does not allow you to appeal to the French courts or to designate an exclusive jurisdiction, the dispute will be brought before the competent courts.
Force majeure
1. Gencovery has no liability to the Customer and the User under these T&C/GV if Gencovery is prevented or delayed in the performance of its obligations or in the exercise of its activities by acts, events, omissions or accidents beyond its reasonable control, including, but not limited to, strikes, lockouts or other labor disputes (whether involving Gencovery personnel or any other part), the failure of a public service or a transport or telecommunications network, a case of force majeure, a war, a riot, a popular movement, a pandemic, a pandemic, a malicious act, an act of malice, the respect of a law or order, a rule, a regulation or a governmental directive, an accident, a factory or machine failure, a fire, a flood, a storm or a failure of Gencovery or its subcontractors.
Legal notices
1. The Software is published by the Company SAS Gencovery with a capital of 12,247 euros, registered with the RCS of Lyon under the number 882 921 570, whose head office is located at 23 rue crepet, 69007 Lyon, 69007 Lyon, Telephone number +33 6 51 81 12 57, Email address: contact@gencovery.com, The Director of the publication is: Djomangan OUATTARA, Intra-community VAT number: FR78 882 921 570.
2. The host of the Platform is the company OVH, registered with the RCS of Lille Métropole under the number 424761419, whose head office is located at 2 Rue Kellermann 59100 Roubaix. At the Customer's request, and as far as possible, the digital laboratory may be hosted by another company of their choice.

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Terms of sale and use