Legal information
Last updated: 16.07.2025
Only the French version is legally authentic. The English version is provided for information purposes to make it easier for English speakers to understand.
Editor
GENCOVERY Simplified Joint Stock Company (SAS) with a capital of 12,247 euros SIREN: 882 921 570 RCS Lyon, Head office: 23 rue crepet, 69007 Lyon, France, France, France, intra-community VAT number: FR78 882 921 570
Lodging
The Gencovery sites and applications and platform are hosted by: OVHcloud SAS, Head office: 2 rue Kellermann - 59100 Roubaix - France
Contact us
E-Mail: contact@gencovery.com
Postal address: Gencovery — 23 rue crepet, 69007 Lyon
Telephone: +33 6 51 81 12 57
Technical support
For any assistance related to the use of the Constellab platform, you can contact our support team via: clientsuccess@gencovery.com
Abuse or inappropriate content
To report any illegal content or fraudulent use of a service offered by Gencovery, please contact us at the following address: clientsuccess@gencovery.com
Intellectual property
This website as well as the Constellab platform, their content (data, visuals, logos, brands, texts, etc.) are the exclusive property of Gencovery or its partners. Any reproduction, representation, adaptation or exploitation, even partial, is strictly prohibited without prior authorization, except in cases provided for by law.
Personal data
You can visit our site without providing any personal information. However, some functionalities (forms, personalized services, subscriptions, applications) require the collection of personal data, processed in accordance with the RGPD. For more information, see our privacy policy.
Mediation of consumption
In the event of an unresolved dispute with our customer service, you can contact our consumer service department at the address: Gencovery - 23 rue crepet, 69007 Lyon. You can contact a mediator via: https://www.mediation-telecom.org/saisir-le-mediateur
